Here you will find all the frequently asked questions (FAQ) on our current products. If your issue is not listed, shoot us an email and we will get back to you as soon as we can.
- Q: I'm having a problem with a feature in version 1.0 or 1.1.
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A:
Unfortunately, there were a few bugs in the earliest versions of myWeight. Please update to the current version, and let us know if you are still having a problem.
- Q: Can I track my weight in kilograms instead of pounds?
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A:
Yes. You can switch from US (height in feet and inches, weight in pounds) to SI (height in centimeters, weight in kilograms) in the Settings and Goals section.
- Q: I have reinstalled myWeight. Do I have to re-enter all of my information?
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A:
No. If you have previously synced your data, you can use the Restore feature on the opening screen to retrieve both your information and your weight data.
- Q: I can't remember my Sync Account password. Can you help?
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A:
Yes, click here to reset your password.
- Q: I would really like to see a new feature added or an existing feature improved. Will you do this?
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A:
Maybe. We are always willing to consider improving our products. Send us an email.
- Q: Can I enter more than one Pressure reading per day?
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A:
Yes. You can enter as many readings as you would like each day.
- Q: I can't remember my Sync Account password. Can you help?
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A:
Yes, click here to reset your password.
- Q: I would really like to see a new feature added or an existing feature improved. Will you do this?
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A:
Maybe. We are always willing to consider improving our products. Send us an email.
